Edgework consults with a wide variety of national and international businesses, social service organizations, law enforcement teams, schools and other institutions. Content is always tailored to meet the needs of the organization. Concerns include potentially dangerous customers, employees and clients. Resources are available for issues that involve interpersonal aggression, harassment, suicide, stalking, hostage negotiations and domestic violence. 

Edgework advises in many areas such as de-escalation of aggressive behavior, effective communication with mentally ill or drug intoxicated individuals, strategizing for safety regarding potentially dangerous individuals and recommendations on human resource management and hiring. Instruction involves the presentation of real scenarios and instructor role-playing along with other practical, true-to-life tools.